Refund policy

Interim note. The full policy will be published before the full version opens on December 8, 2026.

If you joined as a founding member and Order to Fix isn't useful to you, email hello@ordertofix.com by January 7, 2027, 30 days after the full version opens, and we will refund your $79 in full. You don't need to give a reason.

If the full version does not open, we will refund every founding member in full.

Refunds go back to the card you paid with, through Stripe, usually within 5 to 10 business days.